Redundancy & Unemployment Support

If your business is facing the prospect of making difficult decisions about staff redundancy or needs to restructure as a result of Covid-19, then below you will find information on the support that’s available in Cornwall & Isles of Scilly to your business and staff.

Or, if your business has urgent vacancies to fill, then we can support you to help fill those vacancies with local people looking for work.  Email us on and a member of our team will be in touch. 

If you are an individual who is unemployed, has received notice, or is at risk of redundancy then see our information for Individuals.

For Employers

Please also refer to the ‘For Individuals’ section. 

Jobcentre Plus – Rapid Response Service: Provides employee support and advice through its Rapid Response Service and may also provide on-site support for large scale redundancies.  For information on the Service visit their website 

ACAS: Offers comprehensive information to help employers to manage staff redundancies, including how to develop and communicate your redundancy plan. More information can be found here

Support for Employer from Jobcentre Plus: This site offers a range of advice to help your business overcome challenges associated with the COVID-19 pandemic. Whether you are needing to expand rapidly, or worried about redundancies.  More information can be found here.

Cornwall & Isles of Scilly Growth and Skills Hub: If your business is undergoing restructure or facing closure, with employees at risk of redundancy, then you may be eligible for free support to help your employees brush up on existing skills, or re-skill in a new area to progress in education or gain employment. Visit the CIOS Skills Hub or call 01209 708660 Mon-Fri 9am-5pm. The CIoS Growth Hub can also help with signposting and information on Covid-19 related issues and support

National Careers Service – Redeployment Service: Aims to match those recently made redundant with new work in sectors experiencing a surge in employment demand such as food retail, care and distribution. It will engage with employers needing to make redundancies to ensure a smooth transition for employees into new work. For more information and to request support, visit their website 

Support for Apprentices: The Government are putting measures in place to support Apprentices who have been furloughed or have been made redundant.  The latest information can be found here. In the first instance, contact your Apprenticeship training provider.  They will be able to provide practical support, to help, where possible, your Apprentice find alternative employment to complete their Apprenticeship. Email if you need further information/advice. 

Wright Hassall: have produced a redundancy guide which may be of use to employers. You can read more here. (the LEP doesn’t endorse the content/author and employers are encouraged to seek their own legal support).

For Individuals

Cornwall & Isles of Scilly People Hub: Staffed by local advisers, the People Hub provides free confidential advice and support to individuals regarding work, employment, and training, including signposting to full/part funded training and employment support. Call 0333 0150699 (Available Monday–Friday, 10am–5pm, or leave a message outside these times and we will respond the next day). More information can be found on their website

Redundancy information from the UK Government & ACAS

Seeking Work in Cornwall: A comprehensive guide to where to find help and advice if you are facing redundancy or seeking employment.

Job Help Website from Jobcentre Plus: Lots of advice and help for job seekers, all brought together on one site

National Careers Service: The National Careers Service provides one to one support to help individuals plan their next steps, help them improve their skills and to find alternative employment, including access to local job vacancy information in employment sectors experiencing demand for new staff. To get started call 0800 100 900 to speak to an adviser or arrange a local/online appointment.  Or visit the website to look at the range of support information on the website and use the online chat facility. 

Local Job Vacancies: Adviza operate the National Careers Service here in Cornwall & Isles of Scilly and produce a weekly list of job vacancies for the County.  Visit their website to view the list and search for available vacancies. If you need support with job search, applying for jobs or preparing for interview, then you can contact the National Careers Service on 0800 100 900 or visit their website. The Proud to Care website is the gateway to finding work in the health and care sector in Cornwall & Isles of Scilly.  Whether you are looking for temporary or permanent work, the website has a list of live vacancies for you to choose from. 

Self-Employment Support: You may be thinking of setting up your own businesses.  If so, Outset offer funded support to help you get started. Outset Cornwall offer their introduction to self-employment project; supporting people who are unemployed / inactive to consider self-employment, and to support people to start-up new businesses.  Outset also offer their Start, Run and Grow project which is funded by ERDF and offers business start-up support but more limited personal development support. Visit their website for more information.

Other support

European Social Funded projects: Within Cornwall we have a range of European Social Funded projects which provide additional support to individuals requiring some help to address any barriers to employment or skills training.  The document below summarises the projects and how to get in touch with each. 

ESF BBO Projects Support for unemployed in CIoS

If you need support to identify which project(s) may be best for you, then contact our People Hub. 

Reed in Partnership: Offer a Fast Track Training Programme for individuals who have recent work history but may need some assistance to 'brush up' on some key areas. The programme is be suitable for participants who:

  • may have been with a business for a while so have no recent interview experience and would benefit from some training and a mock interview with feedback
  • would like to move into alternative sectors and need support in being able to identify and 'sell' their transferable skills
  • recognise it is a competitive jobs market out there so would like support to 'stand out'
  • require help creating a CV and completing application forms
  • would benefit from confidence building and managing anxiety

For more information contact visit their website or email To be eligible for the programme, participants must be unemployed, 16+ and have a barrier to employment. Anyone interested in becoming a participant can contact Reed so they can determine eligibility.

Seetec Pluss: offers also offer a range of employment support which is summarised in their leaflet.

Cornwall College: has produced their ‘Getting Back to Work’ guide, with a range of courses, some of which may be free if you are unemployed. 

Citizen’s Advice: provides advice on a range of topics including employment. 

Online Courses: There are a range of online learning platforms available, many offer free courses. Below we give some examples:

Trade Union & Union Learn Support: Trade unions provide learning and skills support to people in a range of ways. Union learning reps (ULRs) are the trained union volunteers on the ground in workplaces. Their role includes promoting the value of learning, providing information, support and advice and arranging learning and training. Speak to the trade unions in workplaces to find out who their ULRs are. In many cases ULRs are backed up by Union Learning Fund projects, with experience where workers are looking to change roles or are facing redundancy or at-risk situations, enabling them to call on further support. Many trade unions also run dedicated learning centres providing learning opportunities and support to members, and the public – there’s a directory here. Unionlearn is the learning and skills organisation of the TUC and develops resources to support ULRs working with their colleagues. Several of unionlearn’s online tools can be used by individuals on their own, as well as with the support of ULRs. They are free to use, often just needing you to register with a few details.These include:

  • SkillCheck: short online assessment quizzes on various subjects including maths, English, digital skills, staying safe online and everyday finances with signposting on completion to other resources 
  • Careerzone: online careers directory, with career comparison features and useful hints on CV writing and interview skills etc  
  • Climbing Frame: a web tool and app to record development and make action plans. Also a source of information and links on many aspects of learning and skills including career and development planning and redundancy support 
  • Learning at Home:  a gateway to resources, guides, webinars and free learning available through unionlearn and other organisations like Learn My Way and Open University.  
  • Search tool for free online courses 
To keep updated with the latest information from unionlearn subscribe here.

Mental Wellbeing: Coronavirus may cause unknowns or uncertainty for many people but if you have also lost your job then levels of stress and anxiety can leave you feeling overwhelmed.  Cornwall Council has summarised the range of support available in the County. To talk to someone about your mental wellbeing you can call the 24/7 NHS mental health telephone support, advice and triage help line - 0800 038 5300. Support is available to anyone, regardless of age, all day every day.

Page last updated: 09:20, 1st October 2020
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Cornwall and Isles of Scilly Local Enterprise Partnership, PO Box 723, Pydar House, Pydar Street, Truro, TR1 1XU
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